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Cookie policy

In addition to the information Hayter Limted ("we") collect as described inour Privacy Policy, we use cookie technology to collect information about the use of our website, www.hayter.co.uk

About cookies on our website

A cookie is a small file of letters and numbers that we, or a third party, place(s) onto your device. It is used to tailor your experience either for the duration of their visit (using what is known as a “session” cookie) or for repeat visits (whereby we store what is known as a “persistent” cookie).

We also use "analytical" cookies which allow us to recognise and count the number of visitors and to see how they move around our website.

Cookies do not hold any private information which could personally identify you, such as your home address, date of birth or credit card details. If you would like to find out more about cookies, visit www.allaboutcookies.org

If you are not comfortable with our website using cookies, you can manage your cookies by changing your browser settings as detailed below. Please note that by not using cookies some of the website’s features will not be available, as they require cookies to function.

What types of cookies do we use?

1. Session / strictly necessary

This type of cookies only lasts for the duration you are on the website and allows us to link your actions during a browser session. Once you close the browser, all session cookies are deleted. Your general refusal of our use of cookies will not extend to this type of cookies - when you request a service that requires them, they will be used. We use these cookies predominantly for online purchases and in particular, to temporarily store information such as product type, quantity information, promotional codes and address information.

2. Persistent / performance

This type of cookies stays on your device and remembers your settings the next time you visit for a specific period of time. For example, a persistent cookie is used to store your consent for us to store cookies on your machine.

3. First party

These cookies are set by the Hayter website directly and have been programmed specifically for functionality relating to its usage. These may be session cookies or persistent cookies (as described above).

4. Third party

These types of cookies are set by other websites through our site:

Google Analytics

We use Google Analytics, a free service offered by Google that gathers detailed information about the visitors to our site. This information is used to measure the flow of visitors around our site with a view to improving their experience over time. Get more information on the cookies gathered by this service.


We use Hubspot Analytics, a paid service offered by Hubspot that gathers detailed information about visitors’ use of our site. This information is used to measure the flow of visitors around our site with a view to improving their experience over time.  Also, if you choose to provide us with your contact information, for example by completing a form to request materials, Hubspot will collect this information so it can help us deliver the materials to you. Get more information about cookies gather by this service.

Social media sharing options

We provide sharing options using plugins from Twitter, Facebook and Google+. These all use cookies to track visitors to the our site. Please refer to the privacy policy for each individual network for more details on the information they gather.

How you can control the cookies we use

You can manage or block the cookies set by us, or indeed any other website, should you wish to do so. This can be done via the browser settings on your device by clicking “disable cookies”. If you have consented, you can also withdraw your consent at any time using these settings.

For more comprehensive information on the subject of blocking cookies please visit www.aboutcookies.org. If you wish to specifically manage or block cookies on the browser of your mobile device, you may need to refer to the manual for the handset.

You should be aware that restricting or blocking cookies may have an impact on the functionality of the Hayter website and affect the intended experience. Furthermore, such a restriction will not extend to cookies that are essential (such as session cookies above).

Hayter reserves the right to embed content from websites such as YouTube. As a result you should check the relevant third party website for more information about those cookies.

If you have refused our use of cookies and now wish to consent to them, please click “enable cookies”

Further information

If you have any comments or questions about our use of cookies or our data protection and privacy practices please contact marketing@hayter.co.uk or Hayter Limited of Spellbrook, Bishops Stortford, Hertfordshire, CM23 4BU